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Bulletin 13-009 - Clarification Regarding Roles and Activities of Producers of Insurance and Exchange Enrollment Facilitators

November 22, 2013

The Division has received inquiries regarding the roles and activities of producers of insurance (brokers and agents collectively, “producers”) and exchange enrollment facilitators (“EEFs”) in effectuating their respective roles when helping consumers obtain health insurance. With the significant changes to healthcare law the insurance industry is experiencing, it is essential that producers and EEFs understand the limits on their roles so that they are able to most effectively assist consumers. This Bulletin seeks to clarify some parameters.

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