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Contact Us

Office hours for the Nevada Division of Insurance are 8 a.m. to 5 p.m. Monday through Friday. We are closed during state holidays.

Carson City office:

Phone: (775) 687-0700     |     Fax: (775) 687-0787
1818 E. College Pkwy., Suite 103
Carson City, NV 89706

Las Vegas office:

Phone: (702) 486-4009     |     Fax: (702) 486-4007
2501 East Sahara Ave., Suite 302
Las Vegas, NV 89104

Division of Insurance toll-free: (888) 872-3234

For media inquiries please contact: Jake Sunderland, Public Information Officer

Public Records Request

Click here for information on how to submit a Public Records Request.


 The following list includes all Division staff and the areas for which they are responsible: 

Consumer Services and Enforcement

The Consumer Services and Enforcement Section investigates consumer complaints and provides information and assistance to consumers who have insurance-related concerns, including questions about title company escrows, extended warranty contracts, service contracts and medical discount plans.

We urge consumers with insurance questions to contact the Division of Insurance. If you wish to file a complaint, you should begin this process online.

In Northern Nevada, please call (775) 687-0700, or e-mail. In Southern Nevada, please call (702) 486-4009.

Consumers also can contact the Division of Insurance anywhere in Nevada by calling the Department of Business and Industry's toll-free phone number: (888) 872-3234.

Frequently Asked Questions

Consumer Services Staff


Producer Licensing

The Producer Licensing Section of the Division of Insurance is responsible for licensing of producers for individual and organization (agency) licenses. This section oversees the licensing of more than 100,000 resident and non-resident producers doing business in the state of Nevada.

Producer Licensing staff

  • Rena Petri
    (775) 687-0700
    Receptionist / Front Desk
  • Imelda Vargas
    (775) 687-0727
    Renewals, Appointments and Continuing Education Transcripts/Exemptions
    Name Changes, Address Changes, Terminations and Branch Locations
  • Adriana Kovacevich
    (775) 687-0715
    Resident and Non-Resident Licensing (including Individual Producers, Surplus Line Brokers and Exchange Enrollment Facilitators), A-E
  • Nancy Curnow
    (775) 687-0725
    Resident and Non-Resident Licensing (including Individual Producers, Surplus Line Brokers and Exchange Enrollment Facilitators), F-L
  • Tanya Lyons
    (775) 687-0722
    Resident and Non-Resident Licensing (including Individual Producers, Surplus Line Brokers and Exchange Enrollment Facilitators), M-R
  • Ann Waldren
    (775) 687-0717
    Resident and Non-Resident Licensing (including Individual Producers, Surplus Line Brokers and Exchange Enrollment Facilitators), S-Z
  • Terri Zamora
    (775) 687-0718
    Producer Firms and Specialty Licensing (including Bail, Adjusters and others), A-L
  • Luann Trimarchi
    (775) 687-0716
    Producer Firms and Specialty Licensing (including Bail, Adjusters and others), M-Z
  • Steven Hughey
    (775) 687-0721
    Assistant Chief, Producer Licensing Section
  • Joy Miller
    (775) 687-0726
    Chief, Producer Licensing Section and Education Coordinator


Life and Health

The Life & Health Section is responsible for the regulation of life, health and annuity policies, including rate and form review.

Life and Health staff

  • Nanci Hoffman
    (775) 687-0737
    Life and Health Administrative Assistant
  • Jack Childress
    (775) 687-0731
    Analyst/Reviewer, Medicare Supplement, Viatical Settlements, Blanket Health Insurance, Disability, Long Term Care Forms and Charitable Gift Annuities
  • Mackay Moore
    (775) 687-0733
    Actuary, Life and Annuities, Long Term Care Rates 
  • Kim Everett
    (775) 687-0735
    Life and Health Section Assistant Chief, Health Benefit Plans
  • Cliff King
    (775) 687-0736
    Life and Health Section Chief, Health Benefit Plans


Property and Casualty

The Property & Casualty Section is responsible for the regulation of the property and casualty portion of the insurance industry in Nevada, title insurance, workers' compensation insurance and the workers’ compensation portion of the Consolidated Insurance Programs, premium finance schedules of rates and finance agreements, motor club membership materials and service contract provider registration and review of service contracts.

For questions regarding the workers' compensation claims handling process, including the timely delivery of workers’ compensation benefits, please contact the Division of Industrial Relations

To report workers’ comp fraud, please contact the Attorney General’s Workers’ Compensation Fraud Unit.

Property and Casualty staff

  • For general inquiries please email pcinsinfo@doi.nv.gov.

  • Shirley Choma 
    (775) 687-0773
    Property and Casualty Administrative Assistant, Work Comp Large Deductible Filings, General Property and Casualty Filing Related Questions and Copy Requests
  • Rajat Jain
    (775) 687-0774
    Assistant Chief, Property and Casualty. Analyst/Reviewer - Auto/Homeowner Rates
  • Erin Summers
    (775) 687-0765
    Analyst/Reviewer, Status of Filing, Title, Motor Clubs, Mortgage Guaranty, Home Protection, Premium Finance, Workers’ Comp – except NCCI filings and All other filings
  • Mary Strong
    (775) 687-0763
    Cost Stabilization/ Fraud Assessment, Market Analysis
  • Elena Ahrens
    (775) 687-0764
    Property and Casualty Section Chief


Corporate and Financial Affairs

The Corporate and Financial Affairs Section is responsible for company licensing, market conduct and financial examinations of the insurance industry to verify compliance with insurance laws and regulations, and to ensure the financial solvency of insurers. The Section is responsible for ensuring the financial solvency of insurers and verifying compliance with insurance laws and regulations.

Corporate and Financial Affairs staff


Captive Insurance

The Captive Section is responsible for regulating captive insurers domiciled in Nevada and promoting Nevada as domicile for captive insurers.

Captive staff


Self-Insured Workers’ Comp

The Self-Insured Workers’ Compensation Section is responsible for the certification and regulation of self-insured employers and associations of self-insured employers pursuant to Chapters 616B.300 through 616B.446 of the Nevada Revised Statutes, and for ensuring the financial solvency and viability of these entities.

For inquiries regarding reviewing and approving workers’ compensation policy rates, language, composition and format, as well as collecting quarterly and annual financial statements from private workers’ comp insurers, contact the Division’s Property and Casualty Section.

For questions regarding the claims handling process, including the timely delivery of workers’ compensation benefits, please contact the Division of Industrial Relations.

To report workers’ comp fraud, please contact the Attorney General’s Workers’ Compensation Fraud Unit

Self-Insured Workers’ Comp staff

  • Donna Andres
    (775) 687-0776
    Administration, General Inquiries
  • Terri Chambers
    (775) 687-0777
    Self-Insured Workers’ Comp Section Chief


Legal Section

The Legal Section is responsible for conducting administrative proceedings to enforce compliance with the Insurance Code and rules.

To report suspected fraudulent claims or other possible frauds being committed against an insurance company, please contact the Nevada Attorney General's Insurance Fraud Unit, a division of the Attorney General's Bureau of Criminal Justice, or call the Nevada Attorney General's fraud hotline at 1-800-266-8688.

Legal and Enforcement staff

  • Terri Verbrugghen
    (775) 687-0701
    Legal Section Inquiries, Supervising Legal Secretary, Requests for Hearings, Public Records Requests
  • Felecia Tuin
    (775) 687-0706
    Enforcement Section Inquiries, Legal Secretary, Service of Process Inquiries

  • Rhonda Kelly
    Legal Secretary, Las Vegas Office
  • Amy Parks, Esq.
    Chief Insurance Counsel, Legal and Enforcement Sections


Administrative

The Administrative Section is responsible for budgeting, accounting and human resources, public information and information technology

Administrative staff


Commissioner’s Section

Commissioner’s staff

  • Jake Sunderland
    Public Information Officer, Media Inquiries
    (775) 687-0772
  • Adam Plain
    Insurance Regulation Liaison
    (775) 687-0783
  • Amy Parks, Esq.
    Chief Insurance Counsel, Legal Section
  • Gail Anderson
    Deputy Commissioner, Consumer Services and Enforcement
  • Michael Lynch
    Deputy Commissioner, Captive and Corporate & Financial Sections