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Contact Us

Office hours for the Nevada Division of Insurance are 8 a.m. to 5 p.m. Monday through Friday. We are closed during state holidays.

Carson City office:

Phone: (775) 687-0700     |     Fax: (775) 687-0787
1818 E. College Pkwy., Suite 103
Carson City, NV 89706

Las Vegas office:

Phone: (702) 486-4009     |     Fax: (702) 486-4007
2501 East Sahara Ave., Suite 302
Las Vegas, NV 89104

Division of Insurance toll-free: (888) 872-3234

For media inquiries please contact: Jake Sunderland, Public Information Officer

For public records request: Email your request. Fees for public records requests.

 
The following list includes all Division staff and the areas for which they are responsible: 

Consumer Services

The Consumer Services Section provides information and assistance to consumers who have insurance-related concerns, including questions about title company escrows, extended warranty contracts, service contracts and medical discount plans.

We urge consumers with insurance questions to contact the Division of Insurance. If you wish to file a complaint, you should begin this process online.

In Northern Nevada, please call (775) 687-0700, or e-mail. In Southern Nevada, please call (702) 486-4009.

Consumers also can contact the Division of Insurance anywhere in Nevada by calling the Department of Business and Industry's toll-free phone number: (888) 872-3234.

Frequently Asked Questions

Consumer Services Staff

Producer Licensing

The Producer Licensing Section of the Division of Insurance is responsible for licensing of producers for individual and organization (agency) licenses. This section oversees the licensing of more than 100,000 resident and non-resident producers doing business in the state of Nevada.

Producer Licensing staff

  • Nancy Thompson
    (775) 687-0700
    Resident and Non Resident Licensing, I-P 
  • Ann Waldren
    (775) 687-0700
    Resident and Nonresident Licensing, Q-Z
  • Terri Zamora
    (775) 687-0700
    Specialty Licensing, Including Bail, TPAs, Adjusters and Others, A-L
  • Luann Trimarchi
    (775) 687-0700
    Specialty Licensing, Including Bail, TPAs, Adjusters and Others, M-Z
  • Steve Hughey
    (775) 687-0700
    Renewals, Continuing Education Transcripts, Appointments and Terminations
  • Joy Miller
    Chief of Producer Licensing and Education Coordinator

Life and Health

The Life & Health Section is responsible for the regulation of life, health and annuity policies, including rate and form review.

Life and Health staff

  • Nanci Hoffman
    (775) 687-0737
    Life and Health Administrative Assistant
  • Jack Childress
    (775) 687-0731
    Analyst/Reviewer, Medicare Supplement, Viatical Settlements, Blanket Health Insurance, Disability, Long Term Care Forms and Charitable Gift Annuities
  • John Van Etten
    (775) 687-0734
    Analyst/Reviewer, Medicare Supplement, Term Life, Fraternals, Funeral/Burial, and Dental
  • Mark Dickinson
    (775) 687-0733
    Actuary, Life and Annuities, Long Term Care Rates 
  • Kim Everett
    (775) 687-0735
    Life and Health Section Assistant Chief, Health Benefit Plans
  • Cliff King
    (775) 687-0736
    Life and Health Section Chief, Health Benefit Plans

Property and Casualty

The Property & Casualty Section (7.1. Property and Casualty) is responsible for the regulation of the property and casualty portion of the insurance industry in Nevada, title insurance, workers' compensation insurance and the workers’ compensation portion of the Consolidated Insurance Programs, premium finance schedules of rates and finance agreements, motor club membership materials and service contract provider registration and review of service contracts.

For questions regarding the workers' compensation claims handling process, including the timely delivery of workers’ compensation benefits, please contact the Division of Industrial Relations. 

To report workers’ comp fraud, please contact the Attorney General’s Workers’ Compensation Fraud Unit.

Property and Casualty staff

  • For general inquiries please email pcinsinfo@doi.nv.gov.

  • Sherri Alexander
    (775) 687-0773
    Property and Casualty Administrative Assistant, Work Comp Large Deductible Filings, General Property and Casualty Filing Related Questions and Copy Requests
  • Rajat Jain
    (775) 687-0774
    Assistant Chief, Property and Casualty. Analyst/Reviewer - Auto/Homeowner Rates
  • Erin Summers
    (775) 687-0765
    Analyst/Reviewer, Status of Filing, Title, Motor Clubs, Mortgage Guaranty, Home Protection, Premium Finance, Workers’ Comp – except NCCI filings and All other filings
  • Gennady Stolyarov
    (775) 687-0766
    Analyst/Reviewer, Status of Filing, Homeowner Rates, Medical Malpractice and Workers' Comp - NCCI Filings
  • Mary Strong
    (775) 687-0763
    Cost Stabilization/ Fraud Assessment, Market Analysis
  • Elena Ahrens
    (775) 687-0764
    Property and Casualty Section Chief

Corporate and Financial

The Corporate & Financial Section (7. Insurers) is responsible for company licensing, market conduct and financial examinations of the insurance industry to verify compliance with insurance laws and regulations, and to ensure the financial solvency of insurers.

Corporate and Financial staff

  • Lin Riippi
    Company Renewal, Invoices, Co-Administration
  • Michael Lynch
    Deputy Commissioner, Captive Section

Captive

The Captive Section (6. Captive Insurance) is responsible for regulating captive insurers domiciled in Nevada and promoting Nevada as domicile for captive insurers.

Captive staff

Self-Insured Workers’ Comp

The Self-Insured Workers’ Compensation Section (9. Self-Insured) is responsible for the certification and regulation of self-insured employers and associations of self-insured employers pursuant to Chapters 616B.300 through 616B.446 of the Nevada Revised Statutes, and for ensuring the financial solvency and viability of these entities.

For inquiries regarding reviewing and approving workers’ compensation policy rates, language, composition and format, as well as collecting quarterly and annual financial statements from private workers’ comp insurers, contact the Division’s Property and Casualty Section.

For questions regarding the claims handling process, including the timely delivery of workers’ compensation benefits, please contact the Division of Industrial Relations.

To report workers’ comp fraud, please contact the Attorney General’s Workers’ Compensation Fraud Unit. 

Self-Insured Workers’ Comp staff

  • Donna Andres
    (775) 687-0776
    Administration, General Inquiries
  • Terri Chambers
    (775) 687-0777
    Self-Insured Workers’ Comp Section Chief

Legal and Enforcement Sections

The Legal and Enforcement Sections are responsible for conducting administrative proceedings to enforce compliance with the Insurance Code and rules.

To report suspected fraudulent claims or other possible frauds being committed against an insurance company, please contact the Nevada Attorney General's Insurance Fraud Unit, a division of the Attorney General's Bureau of Criminal Justice, or call the Nevada Attorney General's fraud hotline at 1-800-266-8688.

Legal and Enforcement staff

  • Terri Verbrugghen
    (775) 687-0701
    Legal Section Inquiries, Supervising Legal Secretary, Requests for Hearings, Public Records Requests
  • Felecia Tuin
    (775) 687-0706
    Enforcement Section Inquiries, Legal Secretary, Service of Process Inquiries

  • Rhonda Kelly
    Legal Secretary, Las Vegas Office
  • Amy Parks, Esq.
    Chief Insurance Counsel, Legal and Enforcement Sections

Administrative

The Administrative Section is responsible for budgeting, accounting and human resources, public information and information technology

Administrative staff

Commissioner’s Section

Commissioner’s staff

  • Amy Parks, Esq.
    Chief Insurance Counsel, Legal and Enforcement Sections
  • Joe Decker
    Deputy Commissioner, Consumer Services
  • Michael Lynch
    Deputy Commissioner, Captive and Corporate & Financial Sections